Managing Web Services › Use the Web Services › How to Perform Common Tasks

How to Perform Common Tasks

The Web Services provides a flexible and powerful API into CA SDM, but it requires some knowledge of the object structure used by the product as follows:

1. Familiarize yourself with the information about objects and attributes in the Technical Reference Guide.

   This guide lists the attributes of each object in the system, which is essential because many of the Web Services methods require attribute names.

2. Review the Web Services methods, especially generic ones. For example, if your application must display all the activity logs for a request, first identify how the activity logs relate to the request.

   The Technical Reference Guide shows that the request object has two lists of Activity Logs: The act_log (which shows only noninternal logs), and act_log_all (which lists all activity logs).

3. Identify which Web Services methods you require. To get lists attached to an object, use getRelatedList() or getRelatedListValues().