Analyzing Interactions › Analyzing Roles

Analyzing Roles

Role analysis helps to establish who performs what activities, and who uses what data.

Role analysis helps to:

• Check that all elementary processes needed by the users have been identified
• Plan the deployment of data, processes, or both
• Provide a basis for the design of system procedures to support roles
• Plan the training of end users

From the results of role analysis, business management may also if needed review the activities of the enterprise and identify opportunities to re-engineer the business.

This section describes the use of matrices to compare roles with processes and entity types. Other matrices may also be useful here, for example, the Process/Organization Unit Matrix, Organizational Unit/Role Matrix; and Organizational Unit/Location Matrix.

For matrices involving location, see Analyzing Distribution. Role analysis is developed further during design, using the user task design technique as described in the chapter "Block Mode Design" and the chapter "Client/Server Design."