Troubleshooting CA ARCserve Central Host-Based VM Backup › Incremental Backup Jobs Process as Verify Backup Jobs

Incremental Backup Jobs Process as Verify Backup Jobs

Valid on Windows.

Symptom:

When you submit or schedule incremental backup jobs that process using the Hotadd transport mode, the following behavior occurs:

• The incremental jobs convert to verify backup jobs. The Activity Log entry for the job indicates that the incremental backup job was converted to a verify backup job.
• The Snapshot Manager in the VI Client for the virtual machine that was backed up contains a consolidated helper snapshot.
• The Edit Settings dialog in the VI Client for the affected virtual machine indicates that there are erroneous disks attached to the backup proxy system. The VMDK URLs associated with the erroneous disks are not the same as the VMDK URLs that are associated with the backup proxy system.

Solution:

To correct this behavior, remove the erroneous VMDK files (disks) from the backup proxy system using the guidelines described in VMware Knowledge Base article 1003302. In addition, VMware recommends that the amount of free space on the datastore be twice the cumulative size of the virtual machine's files.