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Troubleshooting CA ARCserve Central Host-Based VM Backup › Backup and Recovery Operations Using the hotadd Transport Mode Cannot Mount Disks

Backup and Recovery Operations Using the hotadd Transport Mode Cannot Mount Disks

Valid on Windows platforms.

Symptom:

Backup and recovery jobs that use the hotadd transport mode cannot mount disks to the proxy system.

Solution:

To correct this problem, do the following:

  1. Open VMware vSphere Client.

    Log in to the ESX Server system or the vCenter Server system using administrative credentials.

  2. Select the proxy virtual machine and edit the settings for the proxy virtual machine.
  3. Remove the hotadd disks that are attached to the source virtual machine or the proxy virtual machine.
  4. Resubmit the job.