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In the list below, use the heading to categorize the problem your site has encountered. Then, follow the corresponding instructions to generate useful diagnostic data.
Review the installation procedures in the Installation Guide.
Contact CA Technical Support to see if the abend is a known problem or if an unformatted SVC dump is required. Save any dumps, CA XCOM Data Transport logs, and associated SYSLOGs you may already have.
Note: When using Abend-AID and an SVC dump is requested by CA XCOM Data Transport support, turn off Abend-AID dumps by adding the following statement in the CA XCOM Data Transport Server JCL:
//ABNLIGNR DD DUMMY
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