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Troubleshooting

This section contains the following topics:

Contacting Product Support Services

Collect Log Files for Agents Running on i5/OS or UNIX

Using a Job Log to Debug a Failed Job

Agent Logs

Trace an Automated Framework Message (AFM)

Agent Error Messages on i5/OS

Communication Problems Between the Agent and the Scheduling Manager

SNMP-related Problems

FTP Job Failure Messages

Agent Parameters used for Troubleshooting