Reason:
CA WA CA 7 Edition tried to open a request in CA Service Desk and had the listed error. The error may be in CA Service Desk, in the SOAP server, or in CAISDI/els. The variable portion of the message identifies why CA WA CA 7 Edition was trying to open a request.
Action:
For an explanation of the return codes on the message, see the topic CAISDI/els API Return Codes in the Common Services Message Guide. For example, if R15=8 and R0=3, the specified event is not defined to CAISDI/els.
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