A Recall has remained unassigned by a Recall Server beyond the RecallServerTimeout attribute value in the CA Vtape Dynamic Options Section in parmlib. The Recall remains queued and not processed and the job initiating the Recall is delayed.
The RecallServerTimeout attribute value determines the number of seconds a subsystem will wait before issuing a critical alert message that a Recall request is not being processed. The value should be set high enough to not issue unnecessary alert messages when a Recall request is delayed due to contention for physical tape drives.
Issue the SVTn Display Parmlib,Short console command and review the settings for the RecallServer attribute. The CA Vtape subsystem that should be performing the recalls for all subsystems in the CA Vtape complex should be active and should be running with RecallServer=Server. If the subsystem is not active, start it. If the subsystem is not running with RecallServer=Server, update the attribute in the Dynamic Options or parmlib and issue the SVTn REFRESH=OPTIONS console command to pick up the change.
After verifying that a subsystem is running as the Recall Server, check the Display Parmlib output for the setting of the FullMaxdrivesEnforcement attribute. If it is set to Y, issue the SVTS Display Groups console command and check the setting of MAXDRIVES. If MAXDRIVES is set to zero than this subsystem is not allowed to mount tapes to perform recalls. Use the SVTn SET MAXDRIVES=nn console command to set MAXDRIVES to a nonzero number.
Ensure that tape drives, compatible with the Backstore Physical Tapes used for recalls, are on-line and available on the system where the Recall Server is running.
None
Yes
Yes
For more information about RecallServer=, RecallServerTimeout=, and FullMaxdrivesEnforcement= attributes, see their descriptions in the section DYNAMIC OPTIONS in the Configuration Guide.
SVTH1451E
A Recall queued for a Virtual Volume has not started. Ensure that a Recall Server is active.
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