Symptom:
Domain server is unavailable, stopped, nonfunctional or not servicing request and Service Controller (SC) shows that the component is up and running.
Solution:
This behavior is due to a database connection failure or an AIM password expiry and can potentially impact the behavior of Policy Configuration and Remote Deployment components. Monitoring Support Service Web Service (ISM) monitors the functionality of the Domain Server periodically. When ISM identifies an unexpected behavior, the user is notified about the changes in the status with the message: The CA SM Domain Service is down or not responding.
You can monitor the status with the following command:
Caaipscutil /status /id=ISM /user=<user> /password=<password>
Administration panel indicates the Domain Server status to make sure the infrastructure state and functionality.
|
Copyright © 2013 CA.
All rights reserved.
|
|