The dpmhd addcomment command adds a comment to an existing help desk ticket.
This command has the following format:
dpmhd addcomment [-sc sc_url] -id ticketid -value comment [-locale iso629value]
(Optional) Defines the URL for the service controller host.
Example: https://hostname:port/...
Defines the fully qualified host where the service controller is installed.
Example: localhost.ca.com
Defines the listening port for the service controller server.
Example: 80
Defines the unique ID assigned to the ticket by the help desk system when the ticket was opened.
Example: cr:100400
Defines the comment string to update the ticket with.
(Optional) Specifies an IS0 639_3166 combination to override the default English output, for example, fr_FR for French. To use the locale of the command prompt, specify "native".
Example: Add Comment to Ticket
This example updates the help desk ticket, cr:400335, indicating that a power off operation started for all virtual machines in SERVICEA.
dpmhd addcomment -id cr:400335 -value "Powering off SERVICEA"
|
Copyright © 2013 CA.
All rights reserved.
|
|