CA SystemEDGE User Guide › Troubleshooting and Usage Suggestions › Using diagsysedge.exe › Determine Whether the Agent Is Running with diagsysedge

Determine Whether the Agent Is Running with diagsysedge

You can run diagsysedge.exe with the -B option to determine whether the agent is running.

To determine whether the agent is running

1. Open a command prompt and change to the bin directory of SystemEDGE.
2. Enter the following:

   UNIX:

   ./diagsysedge -B
   

   Note: Instead of diagsysedge you can also use the symbolic link diagsysedge.exe on UNIX to run the utility.

   Windows:

   diagsysedge.exe -B
   

   The command provides output similar to the following:

   #./diagsysedge.exe -B
   diagsysedge: (V1.03 - LINUX)
   egyptian
   2.6.9-11.ELsmp, Red Hat Enterprise Linux AS release 4 (Nahant Update 1)#1 SMP Fri May 20 18:26:27 EDT 2005
   

   If the agent is not running, you receive an error message that the SNMP operation failed. Check the port number, and if the agent is started on a port other than 161, specify -p port on the command line and try again, or you can try to start the agent again, using the instructions in the chapter “Starting the Agent."