The forms on the following pages are designed to help you keep an accurate record of your contacts with CA Technical Support. Refer to these forms when making calls. For example, use the Support Contact Number Log form to record the issues associated with a contact number. When issues are resolved (closed), enter the date in the last column. If a closed problem recurs, refer to this log for its contact number so that the appropriate file can be reactivated. You can photocopy these forms as needed.
|
Copyright © 2015 CA Technologies.
All rights reserved.
|
|