

Troubleshooting and Technical Support › CA TLC: Total License Care › When to Call Technical Support › Opening a New Issue
Opening a New Issue
Open an issue when you have identified one or more of the following types of problems but have not been able to resolve them:
- A problem with CA View
- A problem related to the CA View coexistence with other software products
- Site-specific solutions you require
- A problem determining how to use a CA View feature for a site‑specific purpose
- A problem with documentation, including errors, omissions, or incomplete explanations or procedures
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