Reason:
While running the SCRATCH command, CA VM:Tape was unable to notify one or more of the automated robotic mounter (ARM) product service virtual machines of the volumes scratched. This caused the TMC and ARM product tape catalog to be out of sync.
Action:
Use the scratch report produced by the SCRATCH command to determine for which volsers CA VM:Tape was unable to update the ARM product tape catalog. Issue the appropriate ARM product command to update the ARM product tape catalog with the correct scratch status of the volsers in question.
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