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Master Product Server Outage

If a Master product server is down but the member VM system is still operational, no CA VM:Director product commands are processed. Therefore the Object Directory is not updated on any member system. Normal recovery can be as simple as restarting the server. If you must restore volumes containing the Object Directory or any CA VM:Director minidisks, perform the following steps:

  1. Bring down all the Agent servers on other nodes.
  2. Restart the Master server.
  3. Restart the Agent servers.

The Object Directory can change during the recovery procedures. If this change occurs, resynchronize the Object directory on all members of the complex before restarting the CA VM:Director servers. See the Agent Server Member Outage section on how to resynchronize these Object Directory areas by running VMXBKP01 and DIRECTXA.