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Updating an Agent with New User Credentials

You can update user credentials for an agent after installation by running the AgentAuthUtil utility. You might need to do this if you are moving to a user account with lower privileges, or if an employee who is responsible for overseeing the account leaves your company.

You can change user credentials for an agent without needing to re-install the agent. If you did not set up a dedicated agent user account before installing the agent, you could run this utility to allow the agent to run as a non-Administrator or non-root user.

Updating an agent with new user credentials involves the following steps:

  1. Run the utility, AgentAuthUtil, from a command line.
  2. Edit the agent details in the CA User Activity Reporting Module interface.
  3. Restart the agent.

More information

Create a User Account for the Agent