Tips

Consider the following when creating call server groups:

Avaya and Cisco call servers are placed in the <Unassigned> group when they are discovered. After a day or two of monitoring, most of your call servers are entered into the UC Monitor database. You can verify whether all call servers are discovered by viewing the Call Server List, which displays information about all known call servers.
When enough call servers are displayed in the list to represent the clusters in your system, you can create call server groups. First, create empty groups. As a best practice, assign these groups names that correspond to their cluster names. Then assign each call server to a group.
If your environment contains only one cluster, change the name of the <Unassigned> call server group to name of the cluster. This naming convention ensures that call server incidents are reported correctly. New call servers are automatically added to this group because it is the default group.
You can view call server groups in CA Performance Center after you register UC Monitor as a data source. However, you can manage call server groups only in the UC Monitor management console.