Adding Voice Gateways and Other Media Devices › Add Other Media Devices

Add Other Media Devices

Take the following steps to add other media devices to the UC Monitor database.

Follow these steps:

1. Click Administration, Data Collection, Media Devices, Other Devices in the navigation bar.

   The Other Device List opens.

2. Click New.

   The Other Device Properties page opens.

3. Complete the following fields:
   • Name. A name for the media device. Typically, the DNS host name, although you can enter any name. If you do not know the host name, enter the IP address in the Address field and click DNS.
   • Address. Type the IP address of the media device. Use dotted notation, such as 10.10.2.34. If you do not know the IP address, enter the server DNS host name in the Name field and click IP.
   • IP Domain. The IP domain that is associated with this device. The IP domain is created in CA Performance Center. This field is available only when UC Monitor is registered to a CA Performance Center instance where at least one IP domain is defined.
   • Description. (Optional) A description to help identify this device, such as its location, capabilities, or past performance.
   • Type. The type of media device, such as IP phone, IP PBX, unified messaging server, mediation server, or session border controller (SBC).

     Use the Type field for identification purposes. For example, you want to create an inventory of servers, including servers that do not contribute to call performance reporting, such as Unified Messaging Servers. These servers are classified as Voice Gateway (Unsupported).

     Note: Some devices play multiple roles. After UC Monitor is registered to CA Performance Center, devices are assigned generic types, such as server or router. If this value is inaccurate for a discovered device, you can edit the device to select another type. Or you can select Unspecified, an option that causes the collector to rediscover the device from monitored call traffic and reassign it a type.

   • Monitoring Status. Whether data from this device is included in reports. The following options are available:
     • Enabled: Monitoring is enabled for calls that are routed by this device.
     • Disabled: Calls that are routed by this device are not monitored. Data from the calls is discarded.
     • Enabled (Sending Only): Monitoring is enabled only for calls that are sent from the PSTN through this device to phones in monitored Locations.
4. Save the device:
   • Save. The Other Device List reflects your changes.
   • Save & Add Another to save these properties and add another device.

   Data from the new devices is now included in UC Monitor reports.