Configure the Lync Collector

Managing Collectors in Microsoft Lync Environments › Configure the Lync Collector

Configure the Lync Collector

Use the Lync Server Management Shell to configure the Lync collector and identify UC Monitor as the report recipient.

Prerequisites:

Only a user with the CsAdministrator role can perform this procedure. The CsAdministrator role is part of the CS Administrators Active Directory group.
The UC Monitor web page must be accessible from the Lync server, without port forwarding or blocking firewalls. To test accessibility, attempt to reach the UC Monitor URL from a web browser on the Lync server.

Follow these steps:

Open the Lync Server Management Shell (PowerShell) on the front-end server, or any other server in the Lync site that meets the prerequisites.
Run the following command:
```
Get-CsQoEConfiguration
```
Data is returned. If the ExternalConsumerURL parameter is not blank, contact CA Technical Support.
Run the following one-line command with the hostname parameter as noted. The limits of the page size may prevent the command from being displayed on one line.
```
Set-CsQoEConfiguration -EnableExternalConsumer $true -ExternalConsumerName UCMonitor -ExternalConsumerURL http://<hostname>/QMSReportConsumer/QMSReportConsumer.asmx/ReceiveReport
```
hostname

The host name of the management console server.
Run the following command to confirm the validity of the parameters you set:
```
Get-CsQoEConfiguration
```
Place a Lync call to confirm the configuration.
Configuration is successful when data appears in reports in the management console. In addition, the name of the Lync collector appears in the Collection Device List at Administration, Data Collection, Collectors in the management console.

You can also see data in the \datafiles directory, which is located by default at
<install path>\CA\Voipmonitor\datafiles. Lync data is contained in files with the following naming convention: q_*.xml.

Tip: Propagation may not have completed if data is not sent to the management console when you place the Lync call. You can restart services on the front-end and back-end servers to force propagation.