Installation Prerequisites

Before you install the UC Monitor software, perform the following tasks:

Prepare your Avaya, Cisco, or Microsoft environment to be monitored with UC Monitor.
Install CA Performance Center in your environment. UC Monitor is a data source for CA Performance Center. CA NetQoS Performance Center 6.1 is also supported.
Disable the following types of third-party software on all servers that host UC Monitor components:
- Anti-virus
- Anti-spyware
- Server monitoring and maintenance tools such as SMS, SUS, or MoM
Restart all servers to ensure that available operating system patches are applied.
Obtain the UC Monitor setup file, UCMSetup3.4.xxx.exe, from CA Technical Support.
Extract or copy the UCMSetup3.4.xxx.exe file to the servers on which you want to install the software.