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Enhancing Communication with Technical Support

Please have all required information available If a dump is available, the system programmer should process it to disk using DUMPLOAD. Then the dump can either be sent on tape (use either TAPE DUMP or VMFPLC2 DUMP), or the dump can be sent immediately via FTP after contacting Support.

Note: When using FTP, be sure to specify BINARY F 4096 before sending. See Using Anonymous FTP to Send Documentation for more information.