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Restrict a Specific User

You can specify that a specific user's sessions cannot be viewed, tracked, or assisted. This restriction applies regardless of the user's View security level or the View authority level of the user attempting to view, track, or assist. The user cannot grant temporary View authority to other users.

This restriction can be applied to a profile or to a specific user ID. To modify a profile, see the procedure Adding the View Security Level in this chapter.

When you restrict a specific user, the user's sessions cannot be viewed, tracked, or assisted.

To restrict a specific user ID

  1. From the Administration Menu, select option 1, User/Group Maintenance.

    The User/Group Administration Menu is displayed.

  2. Select option 3, User Maintenance.

    A panel that asks you to enter a user ID is displayed.

  3. Type the user ID that you want to restrict, and then press Enter.

    The options menu for user maintenance is displayed.

  4. Select option 1, User Options, on the options menu.

    The first TPX Userid Maintenance Detail Panel for user options is displayed.

  5. Press PF8 twice to display the third TPX Userid Maintenance Detail Panel for user options.

    The third TPX Userid Maintenance Detail Panel for user options is displayed, as shown in step 6.

  6. Specify y in the Do Not View field and press Enter.

                       TPX Userid Maintenance Detail Panel                                                      Panelid  - TEN0190   Command ===>                                       Userid   - TX05                                                      Termid   - TPXSYS01  Userid:   USER01                                    Date     - 07/14/03  UserName:                                           Time     - 14:48:34  Location: ____________________    Phone: ____________                                   Profile defaults    System defaults  VIEW security level: ___         100  Get Mail first:      _           _  Do Not Disturb:      _           _  Do Not View   :      _           _  PF1=Help    PF3=End    PF4=Return   PF7=Prev PF8=Next   "CANCEL" cancel

  7. Press PF3 four times to save the change and display the Administration Menu.