With SupportConnect, and also its companions CustomerConnect and AccountConnect, you can perform the following:
Open an issue for, or request an enhancement to, one of your CA products.
Display all issues for your site. The issues are grouped into three categories: Open, Closed, and Enhancement Requests (DARs).
Specify criteria for selecting solutions, which you can then view or download.
Specify criteria for searching the CA database for solutions, problems, and keywords that can provide you with immediate answers to your product support questions and concerns.
Make changes to your default email address, phone number, and password whenever necessary.
View a list of all the CA products for which your company site is currently licensed.
View and download recently published solutions for CA products, instructions for downloading from SupportConnect, and helpful information for using CA-StarTrak, SupportConnect, or other CA products.
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