Troubleshooting › Accessing the Online Client Support System

Accessing the Online Client Support System

CA is making extensive use of the Internet for your benefit. CA encourages you to "surf the net" to the CA home page at www.ca.com and the online support at http://ca.com/support. The CA Internet site provides a great variety of information about CA products and services, including:

• Service and support
• Product information and sales
• CA-World conference information
• Press releases
• CA user groups

SupportConnect gives you real time, interactive access to CA product support information through the Internet. Using SupportConnect, you can:

• Open new issues
• Browse or update your existing issues and enhancement requests
• Perform keyword searches
• Download solutions, PTFs, and important notices regarding CA products, maintenance, and documentation