The following are the requirements to use SupportConnect:
You must be a CA client with a current maintenance agreement.
You must register through the CA Internet site.
You must access the Internet with a browser that supports the HTML specification 2.0 or higher, such as Netscape Navigator 4.0 or higher or Microsoft Internet Explorer 3.0 or higher.
Browsers that meet the HTML requirement support the following functions, which are required for SupportConnect:
Secure sockets layer (SSL) to encrypt your transaction traffic