Troubleshooting › Obtaining Debug Information › Obtaining Debug Information from the SRM Agents › From Windows Agent

From Windows Agent

To obtain debug information from the Windows agent

1. Go to the folder...\Program Files\CA\CA SRM\Software\Bin. Open the rsc.ini file and add the following lines:

   [Debug]
    Output=c:temp\bin\rsc.log
    [Functions]
    Enable Trace=all
   Enable Exception Trace= all
   

2. Ensure that the path to the debug file is valid.
3. Turn debug mode on after you finish collecting the debug results by replacing 'all' with 'none'.

Important! Leaving debug mode on continuously can cause significant degradation of performance.