Troubleshooting › Obtaining Debug Information › Obtaining Debug Information from the SRM Agents › From Any CA SRM Agent

From Any CA SRM Agent

To obtain debug information about the communication between CA SRM and a computer with the CA SRM agent

1. On the host computer, go to the folder c:\windows. Open the galil.ini file and add the following lines:

   [GNR]
    gnxdeb=4
   resultfile=c:\temp\vne.log
   

2. Run the test and save the DBWIN content to a file.
3. Use the GNX Tester for isolating connectivity problems between CA SRM and host computers.

Important! Leaving debug mode on continuously can cause significant degradation of performance.