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Installation and Upgrade Guides › Web Agent Installation Guide › Troubleshooting › General Installation Issues › Web Agent Not Shown in Add/Remove Programs Control Panel
Web Agent Not Shown in Add/Remove Programs Control Panel
Symptom:
I cannot uninstall the Web Agent from the Add/Remove Programs list control panel because the SiteMinder Web Agent is not listed.
Solution:
Remove the Agent as follows:
- Open the registry editor.
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SiteMinder\WebAgent
- Highlight the entire UninstallString entry and copy it.
- Open a DOS window and paste the UninstallString into the window at a DOS prompt.
- Press ENTER.
The Agent is uninstalled.
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