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Troubleshooting

This section contains the following topics:

Changing Document Root Folder after Agent Configuration Leaves Resources Unprotected

Agent Start-Up/Shutdown Issues (Framework Agents Only)

Connectivity and Trusted Host Registration Issues

General Installation Issues

Miscellaneous Issues

Oracle iPlanet Web Agent Issues

Apache Web Agent Issues

Domino Web Agent Issues

Changing Document Root Folder after Agent Configuration Leaves Resources Unprotected

Symptom:

I changed the location of the document root folder on my web server after I configured my SiteMinder agent. Now the resources in the new document root folder are unprotected.

Solution:

If you change the location of the document root folder on your web server, run the agent configuration program again.