Installation and Upgrade Guides › Web Agent Installation Guide › Troubleshooting › General Installation Issues › Error Message During Upgrade

Error Message During Upgrade

Valid on Windows, UNIX

Symptom:

You receive the following error during an upgrade:

ComponentMoveData Error -115

Solution:

Do the following:

1. Click OK to exit the error message.
2. Start the Policy Server Management Console.
3. From the console, stop the Policy Server.
4. Close the Management Console.
5. Run the upgrade or again and this error message should no longer appear.