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Web Agent Not Shown in Add/Remove Programs Control Panel

Symptom:

I cannot uninstall the Web Agent from the Add/Remove Programs list control panel because the SiteMinder Web Agent is not listed.

Solution:

Remove the Agent as follows:

  1. Open the registry editor.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SiteMinder\WebAgent
  3. Highlight the entire UninstallString entry and copy it.
  4. Open a DOS window and paste the UninstallString into the window at a DOS prompt.
  5. Press ENTER.

    The Agent is uninstalled.


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