Installation and Upgrade Guides › Web Agent Installation Guide › Troubleshooting › General Installation Issues › Metabase Error When Configuring An IIS Web Agent

Metabase Error When Configuring An IIS Web Agent

Symptom:

When I try to configure a Web Agent on an IIS server, I receive a Metabase error with a message similar to the following:

Unable to add entry to metabase : siteminderagent ==

Solution:

Use the following process:

1. Run the configuration wizard again and remove the IIS web server (by clearing its check box).

   An error similar to the following appears:

   Unable to remove entry from the metabase : siteminderagent ==
   

2. Set the IIS web server to use a non-default web site by editing the Metabase.