Agent for SharePoint Guide › Troubleshooting › New Claim in Trusted Identity Provider Returns Empty User List in People Picker

New Claim in Trusted Identity Provider Returns Empty User List in People Picker

Symptom:

I added a claim to my trusted identity provider. When I try to search for users, the People Picker returns an empty user list.

Solution:

A blog entry from the Microsoft Technet site, describes this issue and offers possible solutions.