APSAdmin refers to both the Help Desk Interface application program that can be set up to run on your Web Site and the part of the APS API that it calls to perform its operations. This chapter primarily deals with the program itself, though it will discuss the configuration of the API as well. The term APSAdmin, as used in this chapter, will refer to the CGI program unless otherwise indicated.
APSAdmin is an on-line user maintenance application. It is designed to deal with the APS-specific data in a user record, but has limited capacity for maintaining other user fields. It is not intended as a general purpose user maintenance or CRM utility. However, it is designed to augment existing systems, such as DMS.
This chapter assumes that APSAdmin is already installed and operational according to the instructions in the Installation Checklists (and also discussed in Installation). This chapter discusses how the program works and various options available to control its functionality, look and feel, localization issues and which fields are available for reading and writing.
APSAdmin requires JavaScript support on the browser.
This section contains the following topics:
Specifying Form Content and Access Control
Running APSAdmin from the Command Line
|
Copyright © 2014 CA.
All rights reserved.
|
|