

Troubleshooting › Event Management Troubleshooting › Event Search Returns no Results or Unexpected Results
Event Search Returns no Results or Unexpected Results
Symptom:
An event search returns no results or unexpected results.
Solution:
Verify the following items:
- Verify that you are using the correct properties and values that are listed in the Event Properties and Event Information section in the Administration Guide.
- If you are using optional properties in search patterns, verify that the appropriate data sources produce that property.
- Verify that the pattern syntax adheres to the conventions in the Event Search Syntax Guidelines and Best Practices section in the Administration Guide.
- Try using the 'ANY event occurs' criterion first, because it does not consider time intervals. Once you have established that events exist that match the patterns, try a time-based pattern detection.
- If you receive an error message before the results display that you need help interpreting, see the section on error messages.
Copyright © 2013 CA.
All rights reserved.
 
|
|