Configuring and Using Diagnostic Tools › How to Track Alerts and CIs from CA Spectrum to CA SOI Using Debug Logs › How to Track Alerts from CA Spectrum to CA SOI Using Debug Logs › Enable Debug to Create Debug Files

Enable Debug to Create Debug Files

This procedure provides information about how to enable debug to create the debug files that you can use to track alerts from CA Spectrum to CA SOI.

Follow these steps:

1. Navigate to the SOI_HOME\resources folder on the computer where the CA Spectrum connector is installed.
2. Locate and open the log4j.xml file.

   The file opens in a text editor.

3. Scroll to the bottom of the file.
4. Change the IFW value from INFO to DEBUG as follows:

   <!--  
   ****************************************************************************
   * Root logger definition
   ****************************************************************************
   -->    
       <!-- ROOT IFW LOGGER --> 
       <logger name="com.ca.ssa.servicediscovery" additivity="false">
           <level value="INFO" />
                   <appender-ref ref="SD" />
       </logger>    
   	<logger name="com.ca.ehealth" additivity="false">
           <level value="INFO" />
          	<appender-ref ref="EH" />
       </logger>
        <logger name="com.ca.sam.ifw" additivity="false">
           <level value="DEBUG" />
          	<appender-ref ref="IFW" />
       </logger>
       <logger name="com.ca.ucf" additivity="false">
           <level value="INFO" />
          	<appender-ref ref="UCF" />
       </logger>	
     	<root>
           <level value="ERROR" />      	
           <appender-ref ref="ROOT" />
       </root>
   

5. Save the file.

   The changes are saved and the log level is set to DEBUG.

   Note: You do not need to restart anything for the changes to take effect or to create the debug files.