Before you troubleshoot any problem in this section, run the Triage Tests on the SA Manager Server and the UI Server. The Triage Tests help you diagnose major problems in the system. Many minor problems that you experience can be the result of a much greater problem in the system.
If any Triage Test fails, resolve the Triage Test failure problem before attempting to resolve any other issue.
Once all Triage Test problems are resolved, then continue to the other troubleshooting topics in this chapter.
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