Working with Customers › How to Create and Manage Customers › View Customers Associated with a Service

View Customers Associated with a Service

You can view all the customers that are associated with a specific service. This information helps you analyze the impact that a particular service has on different customers. When an administrator associates or removes a service from a customer, CA SOI updates the information in the Customers tab accordingly.

Follow these steps:

1. Open the Operations Console and click the Services tab.
2. Select a service for which you want to see the associated customers.
3. Click the Customers tab in the Contents pane.

   All customers that are associated with the selected service display in the pane. The pane also provides detailed information about the related customers; for example, name, ID, description, priority, and so on.