Editing and Managing Services › Set Service Priority

Set Service Priority

Priority indicates the importance of a service to the business. Priority applies to the Dashboard, where you can sort services by this value. Priority is not used in any impact calculations, and all services have no priority value by default.

Follow these steps:

1. Open the Operations Console and select a service.

   The alerts for that service appear in the Contents pane, and general service information appears in the Information tab of the Component Detail pane.

2. Click set next to Priority in the General Information area of the Information tab, and select one of the following priorities from the drop-down list:
   • None (0)
   • Low (7)
   • Medium (8)
   • High (9)
   • Critical (10)