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Verify Component Services and Connections

To verify a successful installation, verify the installed services and the connection status of each installed component.

Follow these steps:

  1. Select Start, Programs, Administrative Tools, Services.

    The Services dialog opens.

  2. Verify the existence of the following services on the appropriate servers, depending on where the components were installed:
    CA SAM Application Server

    Controls the operation of the SA Manager. This service is installed on any system that contains the SA Manager component.

    CA SAM Event Management

    Controls communication with the Event Store on connector systems for Event Management. This service is installed on any system that contains the SA Manager or a connector.

    CA SAM Integration Services

    Controls the operation of the IFW, which handles communication between the connectors and the SA Manager. This service is installed on any system that contains a connector or the ActiveMQ Server, which is a component of the SA Manager.

    CA SAM Store Indexer

    Controls the indexing of USM data from the Persistent Store for use by the USM Web View. This service is installed on any system that contains the UI Server.

    Note: For specific information about the Persistent Store, see the Administration Guide.

    CA SAM User Interface Server

    Controls the operation of the UI Server, including all user interfaces. This service is installed on any system that contains the UI Server component.

    CA UCF Broker

    Controls the UCF broker, which facilitates create, update, and delete operations from connectors to their source domain managers. This service is installed on any system that contains the SA Manager.

    All CA SOI services start automatically after installation unless you specified otherwise.

  3. (Optional) Start all CA SOI services that are stopped.

    If you notice problems with the services starting or running consistently, view the service log files. The files are at SOI_HOME\jswl\logs and distributed across component-specific subfolders.

  4. Enter the following URL in your web browser:
    http://uiserver:port/sam/ui
    
    uiserver

    Defines the host name where you installed the UI Server.

    port

    Defines the UI Server HTTP port that you specified during installation.

    Default: 7070

    An authentication dialog opens.

  5. Enter the administrator user credentials that you specified during CA Catalyst and CA SOI installation, and click OK.

    The CA SOI Dashboard opens.

  6. Click Console.

    The Operations Console opens.

  7. Click the Connection icon Connection button at the bottom right of the Console.

    The Connection Status dialog displays the connection status of each installed component.