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UI Server

The User Interface Server (UI Server) is the server that hosts the user interface applications. The UI Server is hosted within a web server, and you can deploy multiple UI Servers in a single CA SOI installation to support load balancing.

CA SOI has the following user interfaces:

Operations Console

Supports all administrative functions, including service modeling, defining alert queues and defining associated policy, and provides an operational view of the data for analysis purposes. Operators and other technicians use this interface to view and respond to alerts that report fault conditions. Administrators use this interface to define users and user groups, set role-based security, create and maintain service definitions, and more.

Dashboard

Displays service data that is tailored to the role of the user. Managers and others use this interface to analyze the overall health and availability of monitored services. They can also determine who is resolving problems and when those problems are fixed.

Mobile Dashboard

Provides content similar to the Dashboard in a format suitable for mobile devices. The Mobile Dashboard also lets you view service, customer, and alert queue details and take actions on alerts.

Report Console

Displays several types of scheduled and on-demand reports for service data in a portal-style interface. The reports provide service stakeholders with historical information that includes details about the availability and risk of a service.

Administration tab

Provides the tools to maintain connectors and SA Manager settings. The Administration tab also lets you configure single sign-on using CA EEM, email notifications, and other administrative functions.

USM Web View

Lets you browse and search all USM data in the Persistent Store. You can use the USM Web View to locate specific information, browse data based on many different criteria, and subscribe to RSS feeds to be notified of updates to specific CIs. This interface also lets you create new CIs and update existing CI information.

Debug Pages

The CA SOI Debug pages let you test and debug various CA SOI components. For more information, see the Troubleshooting Guide.