Installation Planning › Common Deployment Scenarios › Tiered SA Manager Deployment

Tiered SA Manager Deployment

You can deploy a distributed, tiered SA Manager environment for the following conditions:

• You want to structure your enterprise by regions, organizations, or departments.
• You want to provide a multi-tenant environment with physical separation of resources.

In a tiered SA Manager deployment, CA SOI Domain connectors collect services, service-impacting alerts, and customer information associated with services from source SA Managers (local). The CA SOI Domain connectors forward this information to an Enterprise SA Manager (remote) for analysis with other source SA Manager data.

A typical distributed SA Manager deployment consists of the following components:

• One Enterprise SA Manager with all other components of a typical CA SOI deployment. Connectors typically do not report directly into the Enterprise SA Manager.
• Multiple full CA SOI deployments, including connectors, that represent a logical area of your enterprise (region, location, data category, or other)
• CA SOI Domain connectors that integrate data from each local source SA Manager into the remote Enterprise SA Manager

The following graphic shows a deployment with two full SA Manager deployments reporting to an Enterprise SA Manager through CA SOI Domain connectors: