Installation › How to Deploy a Tiered SA Manager Environment › Import Services into the Enterprise SA Manager

Import Services into the Enterprise SA Manager

You import information from the source SA Manager into the Enterprise SA Manager in either of the following ways:

• Automatically to import all existing services including services added to the source SA Manager
• Manually to import a selection of services

Follow these steps:

1. Open the Operations Console on the Enterprise SA Manager and select Tools, Import Services.

   The Configure Data Sources dialog opens.

2. Perform one of the following actions for each CA SOI Domain connector:
   • Select the CA SOI Domain connector entry, click Auto, and click OK.

     The connector imports all current service CIs and service alerts and automatically imports subsequent service CIs and alerts.

   • Select the CA SOI Domain connector entry and click Import if you want to import only a subset of the existing services.

     The Import Services dialog opens.

3. (Manual import only) Select the services to import, move them to the right pane, and click OK.

   The connector imports only the services you selected. If you import manually, then you manually import services that you add to the source SA Manager in the future.

   The service CIs and alerts from the source SA Manager appear in the Enterprise SA Manager Operations Console.

4. (Optional) Right-click a service or service alert that was imported from the source SA Manager and select Launch, CA SOI Domain Manager.

   The source SA Manager Operations Console appears in the context of the selected item so that you can drill into the service for more information.

Only the top-level service CI and any associated service alerts appear for each imported service. You cannot modify services that the Domain connector imports in the Enterprise SA Manager by adding CIs.

To determine if services in the Enterprise SA Manager Operations Console belong to a source SA Manager:

1. Select the top-level Services node in the Services tab of the Navigation pane.
2. Select the Services tab in the Contents pane.

You can add a Tier column to the table on this tab that displays a value of Remote for all services originating in a source SA Manager. All services with a value of Remote in the Tier column cannot be modified in the Enterprise SA Manager. This includes changing the service name, the content of the model, maintenance mode, or any other aspect of the service that is typically modifiable from the Operations Console.