Integrating with Other Help Desk Products › How to Configure Other Help Desk Product Integrations › Program the UniversalHelpDesk.jar File › Boolean HDIsConnected Routine

Boolean HDIsConnected Routine

This routine returns whether the help desk connection is valid. If the help desk connection is valid, the routine returns a value of true. Otherwise, the routine returns a value of false.

Code this routine as follows:

Boolean HDIsConnected()