If the SA Store database is remote and the connection is lost due to a restart of the remote database server, network problems, or other issues, the lost connection can affect newly created alerts. It may also prevent CA SOI from performing certain user interface tasks that require updates to the SA Store. For example, clearing an alert generates an error message while the connection is lost.
When the database connection is restored, it continues to function, but there is no queuing mechanism. If the IFW restarts, it resynchronizes the alerts from domain managers except for the Universal connector alerts. You can reissue any clear alert commands that generated an error after the remote database server becomes available.
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