When a failover occurs, active user interface sessions can be lost for a short time period. The interface indicates that it lost the connection. If you shut down and quickly restart the CA SOI services, you may not notice interruptions in the user interface. However, if you experience an interruption, refresh the browser on the Dashboard to connect again.
When the Dashboard loses the connection and requires a refresh, the Dashboard displays the message:
Warning: Service Assurance UI Server is down or the host is currently unavailable.
When the Operations Console failover is in progress, the Operations Console displays a red square around the entire console. The status displays the following message:
Lost connection to web server.
The Operations Console automatically reconnects when the failover completes, but CA SOI can prompt you to resupply valid user credentials.
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