Integrating with ServiceNow › How to Configure a ServiceNow Integration › How to Configure ServiceNow Integration Components › Configure SSL Connection with CA Process Automation

Configure SSL Connection with CA Process Automation

For CA SOI to communicate with a CA Process Automation server that is configured to use SSL, import a certificate into the CA Catalyst trust store on the CA SOI server.

Follow these steps:

1. Copy the itpamcertificate.cer file from the following CA Process Automation server location to a directory on your SA Manager server:

   PAM_HOME\ITPAM\server\c20\.c20repository
   

2. Create a backup copy of the CATALYST_HOME\SOIContainerName\registry\client-truststore.jks.
3. Run the following command from a command prompt on the SA Manager system:

   "JAVA_HOME\bin\keytool.exe" -v -importcert -storepass password -file DIR\itpamcertificate.cer -keystore "CATALYST_HOME\SOIContainerName\registry\client-truststore.jks" -trustcacerts 
   

   password

   Defines the password for the CA Catalyst trust store.

   DIR

   Defines the path to the directory to which you copied the itpamcertificate.cer file.

   The CA Process Automation certificate is imported into CA SOI.

4. Restart the CA SAM Application Server service on the SA Manager.
5. Configure CA Process Automation integration in the Administration UI. Select the SSL check box and use the SSL port number. For more information about the Administration UI, see the Administration Guide or the online help.
6. Click Test.

   A message confirms that the SSL connection is successful.