alert
An alert is a message on the Operations Console that reports a fault condition that is associated with a resource or service.
Apache ActiveMQ
Apache ActiveMQ is an open source (Apache 2.0 licensed) message broker that fully implements the Java Message Service 1.1.
CA Catalyst
CA Catalyst is a platform for federating, correlating, reconciling, and storing high-level, business-relevant data from a wide variety of management products.
configuration item (CI)
A configuration item (CI) is a managed resource such as a printer, software application, or database. Configuration items support services. A synonym for a configuration item is a resource.
Connector
A connector is software that provides the interface for the data exchange between the CA Catalyst infrastructure and a domain manager.
correlation
Correlation is the act of comparing CIs to determine equivalencies—whether the CIs represent the same underlying entity.
event
An event is a message that indicates an occurrence or change in your enterprise. Events can indicate a negative occurrence or object state change. CA SOI Event Management lets you view and manage events that are received from all connectors.
high availability
High availability helps maintain a business continuity during an IT resource interruption. Also known as fault tolerance or failover.
reconciliation
Reconciliation creates a unified set of properties and values from instances of a single entity that multiple connectors retrieve.
resource
A resource is a managed resource such as a printer, software application, or database. Resources support services. A synonym for a resource is a configuration item (CI).
SA Manager
The SA Manager (also called SAM Application Server) is the primary management component in CA SOI. The SA Manager monitors the health and availability of managed resources and services. The SA Manager also processes events from connected applications and performs service impact and risk analysis.
service
A service typically consists of several CIs, which are grouped to represent entities like web server farms or clusters. Services can also contain subservices, which are subordinate service models. Service models typically represent high-level abstract entities like a web-based retail transaction service, an application server service, or a source control service. You can define any service type with CA SOI as long as one of the integrated domain managers monitors the service components.
service model
A service model is a definition of a service or other entity in your enterprise. It is a logical grouping of resources, associations, dependencies, and policies.
service-level agreement
A service-level agreement (SLA) is a contract that specifies the service expectations of internal or external customers. An example is the downtime that is acceptable for various resources.
Unified Service Model (USM)
The Unified Service Model (USM) is the semantic schema that is used as the CA Catalyst and CA SOI infrastructure.
USM schema
The USM schema defines the internal format for all CA Catalyst data, which is transmitted for display to CA SOI.
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