Integrating with ServiceNow › How to Configure a ServiceNow Integration › CA Process Automation Prerequisites

CA Process Automation Prerequisites

For complete CA Process Automation prerequisites and supported versions, refer to the CA Process Automation documentation.

CA Process Automation requires the following items before installation:

• Java SE Development Kit (JDK)

  Note: CA Process Automation specifically requires Java SE Development Kit (JDK). On the Java SE Downloads page, ensure that you select the download that is labeled Java SE Development Kit (JDK). To download the JDK and for more information about Java, see http://java.sun.com/.

• Microsoft SQL Server

  We recommend you to use the same database as the CA SOI installation. However, you can use a separate database on the CA Process Automation server or a separate server. The database must meet the following requirements:

  • TCP/IP protocol is enabled.
  • If you use an instance other than the default, the instance must be running on a different port.
  • A JDBC driver is required for the database. The CA Process Automation installation selects the appropriate driver.

  Note: For more information about database server prerequisites, see the CA Process Automation Installation Guide.

• CA EEM

  We recommend you to use the same CA EEM server as the CA SOI installation. However, you can use a separate installation on the CA Process Automation server or a separate server. For more information about how to configure CA EEM, see the CA SOI Implementation Guide.