Alert Management Administration › Hide Alerts in Maintenance Mode › Maintenance Mode Examples

Maintenance Mode Examples

The following examples show how CA SOI hides alerts with different services in maintenance mode. Assume the following conditions for the examples:

• All CIs have some alert severity on them.
• The setting for "Hide alerts when in Maintenance mode" is set to Yes.
• You have access to all services.

You have the following service structure in the Services tab of the Navigation pane:

Services

Service_1

  Service_3 

    CI_A
    CI_B
    CI_C
    CI_D

  Service_4

    CI_A
    CI_B
    CI_E
    CI_F

Service_2

  CI_G
  CI_H
    Service_3

      CI_A
      CI_B
      CI_C
      CI_D

Note the following conditions in the service structure:

• Services is the root node on the Services tab service tree.
• Service_1 has two subservices: Service_3 and Service_4
• Service_2 has two CIs and one subservice: Service_3

In the next topics, you will see how putting different services into maintenance mode impacts the alerts that you can see.